Below is the regulation of technical support, the question does not operate normally, or plug-in questions on its setting.
- Service calls are accepted only by e-mail - email@example.com during working hours
- Working hours: 10:00am - 07:00pm (Moscow firstname.lastname@example.org(except public holidays on the labor calendar of the Russian Federation)
- Reaction time is one working day
- When describing the problem specify the following details: browser including version; design theme; framework version, screenshot
- The answer will be sent by email to the specified address
- Time to resolve the problem cannot be guaranteed as it can be affected by various factors, such as an error in another plug-in that effects the current
- In some cases, access to the files of the site may be required - ftp access or files and databases copies should be granted