Questions and Answers for Shop-Script
Help customers make a purchase decision: collect questions, reply from Shop-Script, and turn useful answers into valuable product-page content.
Specifications, compatibility, package contents, delivery, and product use — answers stay on the page and help future visitors.
Questions, customer contacts, and staff answers are available in the familiar Shop-Script interface.
The question form opens directly on the selected product page.
Staff can see the author, product, and the contact's question history.
The answer and publication status are managed without an external system.
The published conversation becomes a useful part of the product page.
Review new questions before publishing or allow automatic publication.
Open the Webasyst contact and see question totals across the store and for the current product.
Use the common Webasyst mail transport for new-question and answer notifications.
Use a shared moderation queue and a dedicated section in every product editor.
Choose a suitable product-page area or place the block with Smarty helpers.
Disable the bundled styles or edit the CSS to match your storefront theme.
Filter questions without a full page reload, reply, and change publication status in a single workspace.
Real customer wording reveals product details, reduces repetitive inquiries, and naturally expands the informational content of the page.
The plugin keeps questions connected to products, streamlines staff work, and makes product pages more useful to visitors.
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