Questions & Answers

Questions & Answers for Shop-Script

Customer questions and answers in the product card

5.0 1 rating

$36.99 per year

7 days free trial is available for accounts in the Webasyst Cloud.

Your review
Installs
< 10
Version
1.0.4
Updated
September 30, 2026
Additional licenses
50% discount
Minimal requirements
  • Version of Framework 3.0.0
  • PHP version >=7.4
  • App Shop-Script

Questions and Answers for Shop-Script

Product questions and answers directly on the product page

Help customers make a purchase decision: collect questions, reply from Shop-Script, and turn useful answers into valuable product-page content.

Built-in moderation Webasyst notifications Shop-Script PREMIUM

Resolve doubts before checkout

Specifications, compatibility, package contents, delivery, and product use — answers stay on the page and help future visitors.

No separate service required

Questions, customer contacts, and staff answers are available in the familiar Shop-Script interface.

How the plugin works

1A customer asks

The question form opens directly on the selected product page.

2The question reaches Shop-Script

Staff can see the author, product, and the contact's question history.

3A staff member replies

The answer and publication status are managed without an external system.

4The answer supports sales

The published conversation becomes a useful part of the product page.

Everything you need to manage product questions

Moderation

Review new questions before publishing or allow automatic publication.

Customer contacts

Open the Webasyst contact and see question totals across the store and for the current product.

Notifications

Use the common Webasyst mail transport for new-question and answer notifications.

Shop-Script interface

Use a shared moderation queue and a dedicated section in every product editor.

Flexible placement

Choose a suitable product-page area or place the block with Smarty helpers.

Customizable design

Disable the bundled styles or edit the CSS to match your storefront theme.

Straightforward management

Filter questions without a full page reload, reply, and change publication status in a single workspace.

  • All, unanswered, and published questions
  • Links to the product and customer contact
  • Webasyst UI 2.0 and legacy 1.3 interface support

Useful product-page content

Real customer wording reveals product details, reduces repetitive inquiries, and naturally expands the informational content of the page.

Answer once and help many customers

The plugin keeps questions connected to products, streamlines staff work, and makes product pages more useful to visitors.

Aspire Agency

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