Modern Live Chat and Cart Saver
- Visitor asks a question on your site via live chat
- You and your team instantly help them out
- Happy visitor becomes a satisfied customer
Plugin helps you to integrate live chat to your site without template changes.
- Customize color theme
- Send you user's info to live chat
You need free registration at https://chatra.io/ to use all features.Live typing insights. See what customers type before they hit "send". Save time on preparing an answer.
Cart Saving. Reduce cart abandonment rate, proactively contacting customers stuck on the check out.
Group chats. Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.
Visitor information. Know your customers — what page they are on, where are they from and what device and system they use to access your store
Lead capture. Chatra collects contact info even when you are offline or unavailable, so that you can get back to customers even if they left your site.
Triggered actions. Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.
Free forever plan. Up to 5 agents can be online at the same time.
Live Chat done right:
Not all live chats are born equal. Chatra delivers where others fail. That’s how it’s different:
Conversation history. We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.
Correct typos. Correct answers after sending the message.
Agent photos visible pre-chat. After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality chat interactions.
Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.
Looks & feels as a messenger app. Smooth animations, avatars, beautiful design.
Simple, straightforward pricing
Free plan, or $9 per agent/month
Web dashboard, desktop apps for Windows & Mac, Android & iOS — we’ve got you covered. Sign up to download!
For all features check https://chatra.io