Viber IM

Viber IM for CRM app

Receive messages via Viber

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The plugin adds the option to receive messages in CRM from Viber users.

Incoming messages will be displayed in section “Messages”. When you answer a customer’s message, your reply will be shown in the customer’s Viber app.

To receive and send messages in CRM, set up a bot in Viber and save its token in CRM section “Settings → Deal sources”.

Supported incoming messages:
  • Text
  • Sticker
  • Image
  • File


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