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Umnico | T2

Umnico | T2 for CRM app

Manage sales in Telegram, MAX, Avito, and more.

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7 days free

To try out this plugin, open it in the Installer app in your Webasyst. Free trial is available on Webasyst Cloud only.

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Installs
< 10
Developer
Aspire Agency

Top developer #10
since 2019

Support
support@aspire.agency
License
Webasyst License
Version
1.0.0
Updated
July 16, 2026
Additional licenses
50% discount
Minimal requirements

Get the Umnico plugin for Webasyst CRM

Contact us for help installing the plugin and connecting Umnico to Webasyst CRM.

Register with Umnico Telegram MAX

Umnico Webasyst CRM Messaging channels

Umnico for Webasyst CRM

Bring Umnico conversations into native CRM threads. Managers receive messages, files, and audio, work with contacts and deals, and send replies without switching between multiple communication apps.

All supported channels

Facebook GroupFacebook Group
Facebook MessengerFacebook Messenger
VKVK
Telegram BotTelegram Bot
WhatsAppWhatsApp
Umnico WidgetUmnico Widget
TelegramTelegram
WhatsApp Business APIWhatsApp Business API
InstagramInstagram
ViberViber
OdnoklassnikiOdnoklassniki
AvitoAvito
MailboxMailbox
DiscordDiscord
Auto.ruAuto.ru

Customer conversations stay inside CRM

A customer writes through a connected Umnico channel, the plugin creates a native IM message in Webasyst CRM, and the manager replies from the CRM thread. Text and attachments travel both ways through Umnico.

The integration uses standard CRM sources, contacts, conversations, and deals. Your team keeps customer history in one workspace while clients continue using their preferred channel.

1. Select a channel

Enter a permanent Umnico JWT, then choose an active integration and a confirmed manager.

2. Receive in CRM

Incoming text, files, and audio appear in the CRM conversation with the matching customer.

3. Reply from CRM

Managers send text and files from Webasyst CRM, and Umnico delivers them to the original channel.

What the plugin does

  • Loads account options — active Umnico integrations and confirmed managers are loaded directly in CRM source settings.
  • Receives customer messages — incoming events become native CRM messages associated with the correct source.
  • Handles files and audio — attachments are stored safely, while incoming audio can be played in the CRM thread.
  • Sends replies — managers can answer with text and files directly from Webasyst CRM.
  • Maintains customer records — the plugin finds or creates contacts and stores stable messenger identities.
  • Reuses CRM work items — existing conversations and open deals are reused, with optional deal creation when needed.
  • Prevents duplicates — outgoing echoes are recognized so a manager reply is not added to CRM twice.

Key benefits

Native CRM source

The integration follows the standard Webasyst CRM message-source workflow familiar to your team.

15 channel types

Social networks, messengers, classifieds, email, and the Umnico widget work through one CRM integration.

Audio in the thread

Voice and audio attachments can be played alongside the rest of the customer conversation.

Unified customer history

Contact matching and stable channel identities help keep every message linked to the right customer.

Automatic webhook

For a public HTTPS CRM address, the plugin creates or updates the Umnico webhook during source setup.

Protected credentials

The saved JWT remains server-side and is not returned to the browser after the source is configured.

For sales and support teams

Use Umnico channels while keeping daily customer work in Webasyst CRM. Managers work with conversations, contacts, files, and deals in one place instead of keeping every messenger open.

Aspire Agency

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