Mailbox is an email client inside Webasyst

Mailbox lets you work with multiple mailboxes (IMAP/SMTP) directly in the Webasyst backend: process incoming email, search across conversations, handle attachments, configure rules, and keep your team workflow organized — without switching to external mail services.

Who it’s for

• Support and Service teams — organize incoming mail by tabs/views, control access, and keep processing consistent.
• Sales — quickly find threads, work in Split View, and handle invoices, quotes, and documents as attachments.
• Operations — a single “company inbox” inside Webasyst instead of scattered personal mailboxes.

Key features

1) Multiple accounts, one workspace

• Connect multiple mailboxes in a single interface.
• Work with folders and business-oriented tabs/views.
• Fast search across emails and conversations.

2) удобное чтение писем (включая Split View)

• Split View: list on the left, selected email on the right — perfect for high-volume inbox processing.
• Correct HTML email rendering and full message view on click.
• Attachments are displayed and available for download and workflow use.

3) Rules and automation

• Flexible rules to automate email processing (e.g., “if from X — move to view Y”).
• Options like “stop after match” and scoping rules to a specific folder/account.

4) Tabs / Views

• Use views to group mail by business logic (support, accounting, sales, etc.).
• Quick switching between views.
• Counters per view/folder to monitor workload.

5) Sharing and security

• Share access to accounts/folders/views using flexible rules.
• “Shared mailbox” mode and “not shared” mode — behavior depends on your settings.
• When access is restricted by rules, users see only allowed emails (and can be limited to allowed views).

6) Plugins (extend Mailbox)

Mailbox supports plugins — additional actions and integrations directly in the email interface (including Split View):

• Tasks Bridge — create tasks from email (integration with the “Tasks” app).
• MailTemplates — quick email templates for replies.

Plugins are installed separately and appear as additional actions for each email.

Premium license

Mailbox includes a Premium mode (Webasyst license) that removes the free-version limits and is designed for team usage and scaling.

Setup

• Connect an account via IMAP/SMTP (including Google OAuth support) and run synchronization.
• Configure cron for background sync, processing, and rule execution.
• Set up user rights and sharing rules for team workflows.

Note Mailbox is actively developed with focus on UI 1.3 + UI 2.0 compatibility, stable Split View behavior, and correct access restrictions.