Knowledge base and forum on your website

Store knowledge base and engage customers

Create private or public knowledge base, provide customer support, and collect feedback. In the Hub, you can create articles with answers to frequently asked questions, gather reviews and suggestions, and interact with customers through discussions and forums.

Demo
Hub
4.7

26 ratings

Your review

2200+

installs

Webasyst

developer

November 6, 2024

latest release
version 2.2.2.156

Support
support@webasyst.com
License
Webasyst License
Additional licenses
50% discount
Minimal requirements
  • Version of Framework >=3.4.1.961

Organize a private knowledge base for your company

In the Webasyst backend, important text documents are organized into hubs and categories. Access rights are flexibly configured, allowing you to easily control which employees have access to which hubs. Orders, certificates, directives, reports, and statutes — all this internal documentation needs to be orderly and always at hand. In the Hub, everything is conveniently organized and accessible when needed.

Engage customers on your website

The public part of the app on the website works like a forum. Combining different types of topics, the ability to vote, and participate in discussions will make the Hub on your website a popular section among your customers. New clients can quickly find answers without contacting your support service, saving time for responding to inquiries.
Play with demo

No signup! Explore the app with no more questions asked. Click, tap, feel free to do anything with the content you see.

  • Employee hubs

    Add, edit, discuss, and comment on documents, and manage access rights for each employee.

  • Support center

    Organize a public support center on your website in the form of a forum or frequently asked questions (FAQs).

  • Questions and answers

    Website visitors communicate with each other, and contact support less frequently.

  • Feedback

    New ideas, feature suggestions, bug reports, and other messages that users can post themselves.

  • Forum

    Discussions on various topics in a classic forum format. Build a loyal community, and increase traffic.

  • Customization

    Edit the HTML template topic.custom.html and publish the text on the website.

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