CRM for online stores

Optimize sales without missing a single customer! 

A convenient tool for efficient management of customer database and sales. Gather all customer data in one place: contacts, deals, call history, and correspondence. The app easily integrates with Shop-Script, simplifies order processing, and helps boost sales.

Demo
CRM
4.6

23 ratings

Your review

2900+

installs

Webasyst

developer

May 21, 2024

latest release
version 2.0.8.542

Support
support.webasyst.com
License
Webasyst License
Minimal requirements
  • Version of Framework >=2.9.5
  • Version of Team >=2.2.2

Close leads and maximize sales

CRM is your centralized tool for effective customer interaction. The app helps build long-term relationships, increase customer loyalty, and optimize internal team processes so you can focus on what matters most — growing your business.

Increase work efficiency, close more deals, manage thousands of customers, and always stay aware of their needs and preferences.

Webasyst CRM — taking customer management to the next level

  • Organize your customer base

    A complete profile for each customer, where all necessary information is collected in a convenient and structured format. Quick access to contact details, communication history, and deals.

  • Control deals and tasks

    A clear view of each stage of deals and task statuses. Respond promptly to requests, control the process, and don’t miss important details.

  • Customizable sales funnels

    CRM allows you to create an unlimited number of sales funnels with customizable stages for handling deals and managing work on a kanban board.

  • Integration with Shop-Script

    Enhance your online store! Seamless integration automatically creates deals in CRM when new orders are received.

  • All correspondence in CRM

    You can manage correspondence, make and receive calls, and communicate with customers through messengers — all available in the customer’s profile.

  • IP telephony

    Connect IP telephony to make and receive calls directly from the customer profile, access communication history, and an archive of call recordings.

Enhance the capabilities of Shop-Script

An online store based on Shop-Script is integrated with CRM. You can link deals in CRM with online store orders, assign deals to managers, and customize the necessary stages for processing deals.

  • Linking deals and orders

    When a customer places an order, CRM automatically creates a corresponding deal, where you can track the entire order processing.

  • Contact integration

    All customer contact details collected in Shop-Script are also available in CRM. This helps improve service quality and optimize workflows.

  • Control and transparency

    If a customer has questions or dissatisfaction, you can easily retrieve the relationship history and identify where issues arose and who was responsible.

Add more capabilities with plugins

Fine-tune to meet your needs, connect various payment services, IP telephony, web forms on your site, integrate with social networks and messengers, and extend functionality to help your business work faster and achieve more than before.

Learn more about CRM plugins

Play with demo

No signup! Explore the app with no more questions asked. Click, tap, feel free to do anything with the content you see.

Don't lose sales

Losing customers due to delayed responses and misunderstandings? Satisfied customers are the best advertisement for your business. When you better assist your customers, you help yourself.

Increase work efficiency, close more deals, easily handle thousands of customer interactions, and always stay aware of customer needs. With Webasyst CRM, you can manage customer relationships without missing any sales opportunities.

Segment customer base

Create segments using advanced search or manually, for example: "called but didn't buy," "read the latest newsletter," or "haven't ordered in 2 months." You can use segments for group actions: send personalized email campaigns, build reports, and analyze data to make informed decisions.

Track customer calls

Connect IP telephony and communicate with customers even more conveniently. When a customer calls, you see all the necessary information right on your computer screen. This helps you quickly recognize the customer and their previous inquiries, significantly improving service quality. All calls are saved in the CRM, and you can listen to call recordings at any convenient time.

Issue online payment invoices

Send online payment invoices directly from the deal card. Customers don't need to place an order on the online store front; they just need to follow the link to the invoice and choose a convenient payment method. This simplifies the purchase process and promotes quick order payments.

Mobile app

The CRM mobile app is available on Android and iOS.

The app helps you stay connected with your customers and deals anytime, anywhere. Track interaction history, create tasks, send invoices, and much more—all from the app on your smartphone.

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Webasyst

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  • Hub

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